• Non-Core Office & Business Supplies, 2016-2018


    Our research indicates consumption rates of non-core products are growing well, exceeding general economic growth – and considering the immature, fragmented state of this large market, there are very large dollar gains up for grabs. We have no doubt the market will consolidate heavily in the next few years, leading to hundreds of millions of sales gains (and losses) among current operators……

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  • Office Products in Australia, 2016-2018


    After several years of harsh conditions the office products market is looking much healthier. Broad market growth is the best in over eight years, most operators are growing positively again and there are numerous areas of opportunity. That’s not to say there aren’t still big challenges – there remains a major digital transformation underway and competition pressures are intense. In this environment a key issue for operators is to astutely select and pursue the new areas to grow in…….

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  • Office Products Market Update 2015


    While expenditure on traditional office items continues to decline, market conditions have improved slightly and 2015 growth for the broad OP market has turned positive and is the best since 2010. After being shell shocked by the relatively rapid shift to digital over the last few years, there is evidence operators have regained their composure, revamped their strategies and are now adapting to the new market dynamic…….

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  • Office Products in New Zealand, 2015-2017


    With market conditions quite buoyant, we have been pleasantly surprised by the strength of office products spending & growth here – especially when compared to neighbouring Australia. Make no mistake, New Zealand is still subject to the challenges of the shift to digital, its just coping better, helped by positive sentiment and elevated levels of discretionary spending…….

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  • Non-Core Office & Business Supplies, 2014-2016


    Based on 600 surveys with business purchasers, our research indicates a $5.4 billion market that is currently fragmented, non-integrated and ripe for consolidation. We expect OP dealers to move aggressively into this space over the next decade, taking business from smaller category specialists and retailers……..

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  • Office Products in Australia, 2014-2016


    The market is evolving rapidly, driven principally by the shift from traditional (paper-based) to digital processes as well as competitive pressures. Over the next five years we expect major transformation to occur – as the ‘office products’ market reformulates into a much broader ‘business supplies and services’ market…….

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  • Office Products Market Update 2013


    With market conditions remaining extremely weak and the core office product range continuing to contract, dealers are finding a silver lining in the broad range of adjacent ‘non-core’ categories available…….

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  • Independent Dealers – where to now?


    We examine the role and prospects of Australian independent office product dealers in the changing market. This article written for OPI magazine looks at independents’ market share, their strengths, vulnerabilities and a selection of challenges facing them…….

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  • Office Products in Australia, 2012-2014


    While most operators are under major pressure and searching for new categories, segments or channels to alleviate weak market conditions, there are a fortunate few doing very well……

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  • Market Summary for 2011 (Aust)


    2011 will be looked upon as a ‘tipping point’ year in the office products market. It’s not because demand has been weak and consumers particularly frugal – that is cyclical. There are more fundamental and structural changes underway……

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